Terms of Service

Effective Date: July 4, 2026 | Last Updated: July 4, 2026

Please read these Terms of Service carefully before using our website or services. By accessing or using new-chopt.rest, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using or accessing this site.

1. Acceptance of Terms

Welcome to Chopt. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Chopt ("Company," "we," "us," or "our"), the operator of the website located at new-chopt.rest (the "Site") and the associated food services offered through it.

By visiting, browsing, registering, placing an order, or otherwise using our Site or services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines posted on the Site, all of which are incorporated herein by reference. These Terms apply to all visitors, users, customers, and others who access or use our services.

If you are using our services on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms. In that case, "you" and "your" will refer to that entity.

We reserve the right to update or change these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the new Terms. It is your responsibility to periodically review these Terms for any updates or changes.

You must be at least eighteen (18) years of age to use this Site and our services. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age. If you are under 18, you may not use this Site.

2. Description of Services

Chopt is a food service business operating in the United States, offering customers a variety of food products including, but not limited to, fresh salads, grain bowls, wraps, dressings, beverages, and other food and beverage items (collectively, "Products"). Our services may include, but are not limited to:

Online ordering of food and beverage products for pickup or delivery
Browsing and viewing our current menu offerings
Creating and managing a customer account
Participating in loyalty programs, promotions, or special offers
Receiving marketing communications and newsletters (with your consent)
Providing customer feedback and reviews
Accessing nutritional information and allergen data for our Products

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, including the availability of any feature, product, or content. We may also impose limits on certain features and services or restrict your access to parts or all of the services without notice or liability.

Our menu and product availability may vary based on location, season, and other operational factors. We make no guarantee that any specific item will be available at any given time. Product images on the Site are for illustrative purposes only and may not exactly represent the finished product.

Delivery services, where available, may be fulfilled by third-party delivery partners. In such cases, the delivery partner's terms and conditions will also apply to the delivery portion of your order.

3. User Accounts and Registration

To access certain features of our Site, including online ordering, you may be required to create a user account. When creating an account, you agree to:

Provide accurate, current, and complete information as prompted by the registration form
Maintain and promptly update your account information to keep it accurate and complete
Keep your password secure and confidential
Notify us immediately of any unauthorized use of your account or any other breach of security
Accept all responsibility for all activities that occur under your account
Not share your account credentials with any third party

We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms or engaged in conduct that we deem harmful to the Company, other users, or third parties. You may delete your account at any time by contacting us at [email protected].

You are solely responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. We will not be liable for any loss or damage arising from your failure to protect your account information.

4. User Obligations and Prohibited Activities

As a user of our Site and services, you agree to comply with all applicable local, state, and federal laws and regulations. You further agree that you will not engage in any of the following prohibited activities:

4.1 General Prohibited Conduct

Using the Site or services for any unlawful purpose or in violation of any local, state, federal, or international law or regulation
Attempting to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to our servers
Using any automated means, including robots, crawlers, scrapers, or data mining tools to download data from the Site without our express written consent
Transmitting any viruses, malware, or other harmful code through the Site
Interfering with or disrupting the integrity or performance of the Site or the data contained therein
Engaging in any fraudulent activity, including placing fraudulent orders or using stolen payment information
Impersonating any person or entity or falsely stating or misrepresenting your affiliation with a person or entity
Collecting or harvesting any personally identifiable information from the Site
Using our services to send unsolicited communications (spam)

4.2 Content-Related Prohibitions

Posting or transmitting any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable
Posting false, misleading, or inaccurate reviews or feedback
Uploading any content that infringes any intellectual property rights of any third party
Engaging in conduct that restricts or inhibits anyone's use or enjoyment of the Site

Violation of any of these prohibited activities may result in immediate termination of your account and access to our services, and may also expose you to civil and/or criminal liability.

5. Intellectual Property Rights

The Site and all of its content, features, and functionality — including but not limited to all text, graphics, logos, images, menu designs, photographs, audio clips, digital downloads, data compilations, software, and the compilation thereof — are the exclusive property of Chopt and its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Chopt name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Chopt or its affiliates or licensors. You may not use such marks without the prior written permission of Chopt. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

5.1 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial purposes related to placing food orders and using our services. This license does not include the right to:

Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any of the Site content
Use any data mining, robots, or similar data gathering or extraction methods
Download any portion of the Site except as expressly permitted
Use the Site for any commercial purpose or for any public display

5.2 User-Generated Content

If you submit, post, or otherwise provide any content, feedback, reviews, suggestions, or other materials to us through the Site ("User Content"), you grant Chopt a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. You represent and warrant that you own or control all rights to the User Content you submit and that the User Content does not violate these Terms or any applicable law.

6. Payment Terms

When you place an order through our Site, you agree to pay all charges at the prices listed for the Products selected, plus any applicable taxes, delivery fees, service charges, and any other fees disclosed at the time of checkout.

6.1 Payment Methods

We accept various forms of payment as displayed on the Site during the checkout process, which may include major credit cards, debit cards, and other electronic payment methods. By providing your payment information, you represent and warrant that:

You are authorized to use the designated payment method
The payment information you provide is true, correct, and complete
You will pay all charges incurred by you at the posted prices, including applicable taxes and fees

6.2 Pricing and Availability

All prices are listed in United States Dollars (USD). We reserve the right to change prices at any time without prior notice. Prices are subject to applicable sales tax as required by federal, state, and local laws. We strive to ensure that all pricing information on the Site is accurate; however, we do not warrant that product descriptions, prices, or other content on the Site is accurate, complete, reliable, current, or error-free.

6.3 Order Confirmation and Cancellation

Upon placing an order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. If payment has already been processed, we will issue a refund.

6.4 Refund Policy

If you are unsatisfied with your order, please contact us at [email protected] within a reasonable time frame. We will review your concern and may, at our sole discretion, offer a refund, credit, or replacement. Refunds will be processed to the original payment method within a commercially reasonable time period.

7. Allergen and Nutritional Information

We make reasonable efforts to provide accurate allergen and nutritional information for our Products. However, our food products are prepared in facilities that may handle common allergens including but not limited to nuts, dairy, gluten, eggs, soy, and shellfish. We cannot guarantee that any product is completely free from allergens due to potential cross-contamination during food preparation.

If you have severe food allergies or dietary restrictions, we strongly encourage you to speak directly with our staff before placing an order. By using our services, you acknowledge and assume the risk associated with allergen exposure and agree that Chopt shall not be liable for any allergic reactions or adverse effects resulting from the consumption of our Products.

8. Disclaimers — "As-Is" Basis

YOUR USE OF THE SITE AND OUR SERVICES IS AT YOUR SOLE RISK. THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES INCLUDED ON OR MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHOPT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS
WARRANTIES AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT ON THE SITE
WARRANTIES THAT DEFECTS IN THE SITE OR SERVICES WILL BE CORRECTED
WARRANTIES THAT THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. In such cases, any implied warranties are limited to the shortest period permitted by applicable law.

We do not warrant or make any representations regarding the use, or the results of the use, of the materials on the Site in terms of their correctness, accuracy, reliability, or otherwise.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL CHOPT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

LOSS OF PROFITS, REVENUE, OR BUSINESS
LOSS OF DATA OR INFORMATION
LOSS OF GOODWILL
BUSINESS INTERRUPTION
PERSONAL INJURY OR PROPERTY DAMAGE
ANY OTHER INTANGIBLE LOSSES

ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SITE OR OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL CHOPT'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO CHOPT IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THESE TERMS.

Some states, including those with consumer protection statutes, may not allow the limitation of liability for certain types of damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Chopt and its parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms of Service
Your use of the Site or services in a manner not expressly permitted by these Terms
Any User Content you submit, post, or transmit through the Site
Your violation of any rights of a third party, including intellectual property rights, privacy rights, or proprietary rights
Your violation of any applicable federal, state, local, or international law or regulation
Any misrepresentation made by you in connection with your use of the Site or services
Any claim that your User Content caused damage to a third party

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

11. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or resources that are not owned or controlled by Chopt. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant or make any representation regarding the accuracy or quality of such third-party resources.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites that you visit. Your use of third-party websites is entirely at your own risk and subject to the terms and conditions of those websites.

Where we engage third-party delivery services to fulfill your orders, such services are governed by the respective third party's own terms of service and privacy policies. Chopt is not responsible for the acts or omissions of any third-party delivery service.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We comply with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) where applicable, as well as the Federal Trade Commission Act (FTC Act) governing unfair or deceptive practices. Depending on the state in which you reside, you may have additional rights regarding your personal data.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to these Terms, your use of the Site, or our services shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws, without regard to its conflict of law provisions.

To the extent that any lawsuit or court proceeding is permitted under these Terms, you and Chopt agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the United States for the resolution of any disputes. You hereby waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

These Terms shall be governed by and interpreted in accordance with applicable federal law and the laws of the state in which Chopt is registered and operates. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Site or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact us at [email protected] and provide a written description of the dispute, the relief sought, and your contact information. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within that period, either party may proceed with formal dispute resolution as described below.

14.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. For any dispute that cannot be resolved informally, you and Chopt agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of the Site or services, shall be resolved by final and binding arbitration administered by a recognized arbitration organization, rather than in court, except that you may assert claims in small claims court if your claims qualify.

Arbitration will be conducted on an individual basis. YOU AND CHOPT ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

14.3 Class Action Waiver

YOU AND CHOPT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Chopt agree otherwise, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

14.4 Exceptions to Arbitration

Notwithstanding the foregoing, the following disputes shall not be subject to arbitration: (a) any dispute relating to the infringement or protection of intellectual property rights; (b) any claim for emergency injunctive relief; or (c) any dispute that applicable law expressly excludes from arbitration.

15. Term and Termination

These Terms of Service are effective from the date you first access or use the Site and will remain in full force and effect for as long as you continue to use the Site or our services, unless terminated earlier in accordance with these Terms.

15.1 Termination by You

You may terminate your agreement with these Terms at any time by discontinuing your use of the Site and services and, if applicable, deleting your account. You may request deletion of your account by contacting us at [email protected].

15.2 Termination by Us

We may terminate or suspend your access to the Site and services, with or without cause and with or without notice, at our sole discretion. Grounds for termination include, but are not limited to:

Violation of any provision of these Terms
Engaging in fraudulent, deceptive, or harmful behavior
Creating risk or possible legal exposure for Chopt
Requests by law enforcement or government agencies
Extended periods of inactivity
Discontinuation of the Site or services

15.3 Effect of Termination

Upon termination: (a) your right to use the Site and services will immediately cease; (b) any outstanding orders will be handled according to our refund policy; (c) we may delete your account and associated data in accordance with our Privacy Policy; and (d) the following sections of these Terms shall survive termination: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and any other provisions that by their nature should survive.

16. Changes to Terms

We reserve the right to modify, update, or replace these Terms of Service at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. We may also, at our discretion, provide additional notice through email or prominent notice on the Site.

Your continued use of the Site or services after any modifications to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Site and services immediately.

We encourage you to review these Terms periodically to stay informed about our policies and your obligations. Material changes to these Terms will be communicated in a manner designed to bring them to your attention.

17. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or any other authority under applicable law, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if it cannot be so modified, it shall be severed from these Terms.

The invalidity, illegality, or unenforceability of any particular provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, all of which shall remain in full force and effect. The parties agree that a court should endeavor to give effect to their intentions as reflected in the provision, and the remaining provisions of the Terms will continue to be valid and enforceable.

Any failure by Chopt to enforce any right or provision of these Terms will not be considered a waiver of those rights. A waiver of any provision of these Terms in any instance shall not be deemed a waiver of such provision in the future or a waiver of any other provision of these Terms.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices and agreements published by Chopt on the Site, shall constitute the entire agreement between you and Chopt concerning your use of the Site and our services. These Terms supersede all prior agreements, representations, warranties, and understandings with respect to the Site, the content, products and services provided by or through the Site, and the subject matter of these Terms.

No waiver by Chopt of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Chopt to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Electronic Communications

By using our Site or services, you consent to receive electronic communications from us, which may include emails, text messages (with your consent), notices posted on the Site, and other means of electronic communication. These communications may relate to your account, orders, promotions, and service updates.

You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This consent does not affect any rights you may have under applicable law, including the right to opt out of certain types of communications.

20. Force Majeure

Chopt shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, labor disputes, power outages, internet or telecommunications failures, or governmental actions.

In the event of a force majeure event, we will make commercially reasonable efforts to resume performance of our obligations as soon as practicable.

21. Compliance with Laws

You agree to comply with all applicable federal, state, and local laws, regulations, and ordinances in connection with your use of the Site and services. Our services are intended for use within the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for compliance with local laws of your jurisdiction to the extent applicable.

We operate in compliance with applicable United States food safety regulations, including those administered by the U.S. Food and Drug Administration (FDA) and relevant state health authorities. We comply with applicable consumer protection laws enforced by the Federal Trade Commission (FTC) under the FTC Act.

22. Accessibility

Chopt is committed to making its website accessible to all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) and applicable accessibility laws. If you experience any difficulty accessing our Site or services, please contact us at [email protected] and we will make reasonable efforts to assist you.

23. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, your rights, or our services, please do not hesitate to contact us using the information below:

Company Name	Chopt
Address	United States
Email	[email protected]
Website	new-chopt.rest

We will make every effort to respond to your inquiries within a reasonable timeframe. For urgent matters, please indicate the nature and urgency of your request in the subject line of your email.

Acknowledgment: By using the website new-chopt.rest and the services of Chopt, you acknowledge that you have read these Terms of Service in their entirety, that you understand them, and that you agree to be bound by all of their terms and conditions. If you do not agree to these Terms, please do not use our website or services.